The Complete Guide To Using ECardlink

ECardlink is C NRG Fleet’s new online account login portal. With eCardlink customers can manage cards, review invoices, and run transaction reports. This is the complete guide to help you get started with eCardlink.

You can also click the links below to skip to the section you need help with.

Quick Reference Guide

How To Login To ECardlink

This is the link to login to ECardlink. Enter the username and password provided by the C NRG Fleet team. If you don’t have a username or password yet please fill out the online access setup form.

ecardlink-login

Card Maintenance

This is where you can add cards, edit cards, lock and unlock cards, view card lists.

card-maintenance-tab

Add Card

To add a card first select the network type. You will select CFN or Voyager depending on what fuel cards your fleet uses. You can confirm by looking for the logo on the bottom right hand corner of a fuel card you already have.

Then you’ll select the card type and enter the details below. Add as much information as you can, but don’t worry if you can’t add everything as our team will take care of the rest.

add-card

Edit Card

First select network type (CFN/Voyager) then select card type (Driver/Vehicle/Card). Your current active cards will auto populate in the Card/ID drop down field. Select the card you want to edit and make the changes below.

edit-card

Lockout Card

First select card type from the drop down and then the card will auto populate in the field below. Select the card you want to lockout and then select the reason why you are locking the card. Make sure to select the issue new card field box if you would like a direct replacement card.

lock-card

Unlock Card

unlock-card

To unlock a card, it’s the same process as locking a card. Just select the card type and the card you want to unlock and the reason for unlocking the card.

View Card List

Select card type. Then select active cards only, inactive cards only, or active/inactive cards. You can view the cards, download the card list, or email the card list.

view-card-list

Inquiries and Reports

This is where you reprint invoices, review billing statements, run fuel summary reports and transaction inquiry reports.

Reprint Invoice

Select the invoice from the drop down that you would like to review. You can also download or email the invoice. Notice the invoice is both marked by invoice number and invoice date.

reprint-invoice

Fuel Summary Report

The fuel summary report provides totals purchased by cards, vehicles, and drivers. This report is great for IFTA reports and fuel expense reports.

fuel-summary-report-ecardlink

Transaction Inquiry Report

This report is great to review all transaction details including pricing. It also can be downloaded in CSV which is easy to upload to an accounting system or GPS system.

transaction-inquiry-report
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